Presented by Eli Mina, PRP

As professionals in the field of meeting management, we can make the difference that our clients desperately need and deserve, but only if we use as our motto a phrase embedded in RONR paragraph 47:6: “… any presiding officer will do well to bear in mind that no rules can take the place of tact and common sense on the part of the chairman.” Guided by this phrase, we must resist the temptation to respond to a client’s question by automatically looking for a book-based answer. Instead, we must identify the precise problem that a client is facing, and only then consult a parliamentary manual. All of us love RONR, but we also need pragmatic tool boxes that may go beyond the book.